Return & Exchange Policy

NO QUIBBLE RETURNS POLICY

We want you to look amazing when wearing our Corsets. If for some reason, you are not completely happy, we will gladly accept a return within 30 days of the purchase date, excluding sale items.

How to Return

The only condition is, Item must be in new, unaltered, undamaged and unused condition. We expect the item to reach us as it left our warehouse. Send in original packaging, with tags if possible. Do not worry if you lost the packaging or tags, we will be happy to honour the return.

To return the order, please place the return item in the poly envelope that was sent with your order and ship to below mention address

USA, CANADA, AUSTRALIA & NEW ZELAND RETURN ADDRESS:

Attn: receiving VG London Ltd
Efulfillment Service
Order No (Do not forget to put your order number here)
807 Airport Access Rd, Unit D
Traverse City
MI, 49686, US
Tel: 2312765057

 

UK & EU RETURN ADDRESS:

VG London Ltd
c/o fulfilmentcrowd
Unit 20, Matrix Way,
Buckshaw Village
Chorley, Lancashire, PR7 7ND, UK
Tel 01772 455052

 

REFUND

Once your return item is received, we will send you an email notification that the refund has been issued.

EXCHANGE

Due to high volume of orders, we don't always have every size available but we will gladly check our stock or find a similar style in your size. Contact us through form below or Chat with our support team for further help.

HUMOR US

We need your help to return the items purchased in an un-used, not washed, stain-free condition. We’ll take care of the refund, if you take care of the items purchased.

Shipping

WHERE WE SHIP FROM

In Stock Items are shipped from our US based warehouse located in,  807 Airport Access Road, Unit D, Traverse City, MI 49686, USA .

AND from our UK based warehouse located in, Unit 20, Matrix Way, Chorley, Lancashire, PR7 7ND ,UK

Made to Order Items: We ship from our ethically managed factory in India, where our garments are handmade. This helps us reduce middlemen and keep prices reasonable.

UNITED STATES

TAXES & DUTIES: All shipments to the United States of America after 30th March 2016 and under the value of $800 will be subject to free duties and taxes.